Terms & Conditions

Welcome to Craveyard. By accessing or using our website, placing an order, or visiting our outlet, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

These Terms & Conditions apply to the use of the Craveyard website, our products, services, and food orders. We reserve the right to update or modify these terms at any time without prior notice.

By continuing to use our website or services, you agree to the updated Terms & Conditions.

2. Food Orders

All food orders are subject to availability. We reserve the right to refuse or cancel an order due to product unavailability, incorrect pricing, technical issues, or any other operational reason.

Please ensure that all order details, including selected items and contact information, are correct before completing your order.

3. Prices and Payments

All prices displayed on our website or ordering platforms are in Indian Rupees (₹) and may be changed without prior notice.

Additional charges, including applicable taxes, delivery fees, or platform charges, may apply depending on the ordering method.

4. Cancellations and Refunds

Cancellation and refund requests are subject to the policies of Craveyard and, where applicable, the third-party platform through which the order was placed.

Once food preparation has started, cancellation or refund may not be possible. In case of an incorrect, missing, or damaged order, customers should contact us as soon as possible with relevant order details.

5. Food Allergies and Dietary Requirements

Our food may contain ingredients that can cause allergies, including dairy, gluten, nuts, soy, and other allergens.

Customers with food allergies or specific dietary requirements are requested to contact our team before placing an order. While we take reasonable care during food preparation, we cannot guarantee that any product is completely free from allergens.

6. Product Information

We make reasonable efforts to ensure that product descriptions, images, and prices displayed on our website are accurate. However, actual food presentation may vary slightly from the images shown.

Menu items, ingredients, prices, and availability may change from time to time.

7. Website Use

You agree to use our website only for lawful purposes. You must not:

  • Use the website in a way that may damage or disrupt its operation.

  • Attempt unauthorized access to the website or its systems.

  • Copy, reproduce, or misuse website content without permission.

  • Submit false, misleading, or fraudulent information.

8. Intellectual Property

All content available on the Craveyard website, including text, logos, graphics, images, branding, and design elements, is the property of Craveyard or its respective owners and may not be copied, reproduced, or used without prior written permission.

9. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, maps, or food ordering services. Craveyard is not responsible for the content, policies, availability, or services provided by third-party websites or platforms.

Your use of third-party services will be subject to their respective terms and policies.

10. Limitation of Liability

Craveyard will make reasonable efforts to provide accurate information and quality service. However, we shall not be held responsible for any indirect, incidental, or consequential loss arising from the use of our website, products, or services, except where liability cannot be excluded under applicable law.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Craveyard – Momos & More
Beside Patel Ceramic, Kalavad Road, Opp. Rangoli Park, Mota Mava, Rajkot, Gujarat 360005

Phone: +91 75750 90775 | +91 86637 8178

We will make reasonable efforts to respond to your query as soon as possible.